Connectivity Issue between LGs and PC during Citrix scripts execution in load runner

Some times Connectivity Issue will occur between Load Generator and Performance center During Execution of Citrix scripts.

Solution:

Uninstalled the previous software and Install the Latest software and Patch.HP Load Generator 11.00 Patch 4 suggested by HP.

Apart from patches need to install below listed software on Load generators.

•  .NET Framework 3.5 SP1.

•  Microsoft Data Access Components (MDAC) 2.8 SP1 (or later).

•  Microsoft Windows Installer 3.1.

•  Microsoft Core XML Services (MSXML) 6.0.

•  Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).

•  Microsoft Visual C++ 2008 Redistributable Package (x86).

•  Web Services Enhancements (WSE) 2.0 SP3 for Microsoft .NET Redistributable           Runtime MSI.

•  Web Services Enhancements (WSE) 3.0 for Microsoft .NET Redistributable Runtime MSI.

• Strawberry Perl 5.10.1.

The entire software version should be same like controller version

1) Citrix presentation server client
2) HP software Agent for citrix server
3) HP Update (Latest Patch suggested by HP).
4) HP Load Generator Screen resolution on Load Generators:






Same Resolution should be while recording the script.