hy Averages Suck and Percentiles are Great?
Anyone that ever monitored or analysed an application uses or has used averages. They are simple to understand and calculate. We tend to ignore just how wrong the picture is that averages paint of the world. To emphasis the point let me give you a real world example outside of the performance space that I read recently in a newspaper.
The article was explaining that the average salary in a certain region in Europe was 1900 Euro’s (to be clear this would be quite good in that region!). However when looking closer they found out that the majority, namely 9 out of 10 people, only earned around 1000 Euros and one would earn 10.000 (I over simplified this of course, but you get the idea). If you do the math you will see that the average of this is indeed 1900, but we can all agree that this does not represent the “average” salary as we would use the word in day to day live. So now let’s apply this thinking to application performance.
The Average Response Time:
The average response time is by far the most commonly used metric in application performance management. We assume that this represents a “normal” transaction, however this would only be true if the response time is always the same (all transaction run at equal speed) or the response time distribution is roughly bell curved.
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